Frequently asked questions
When will my order be delivered?
Orders are processed within 1–2 business days. Once dispatched, delivery typically takes 2–5 business days across Pakistan, depending on your location.
How can I track my order?
Once your order has been dispatched, you'll receive a confirmation via SMS or email with your tracking number, allowing you to monitor your shipment until it arrives.
Which payment methods do you accept?
We currently accept:
• Cash on Delivery (COD)
• Bank Transfer
Do you offer Cash on Delivery (COD)?
Yes. Cash on Delivery (COD) is available in most cities across Pakistan.
What is your exchange policy?
If your item doesn't fit or you'd like a different size, you may request an exchange within 3 days of receiving your order. The item must be unused, unwashed, and in its original condition with all tags attached.
Please note that customers are responsible for the delivery charges associated with exchanges.